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North Branch Correctional Institution

Incarcerated Individual Phone & Debit Account Information


ConnectNetwork is GTL’s authorized deposit and account management portal. With several different deposit methods available, ConnectNetwork is the quickest and most convenient option to fund a correctional account.

Learn more about ConnectNetwork

AdvancePay® Prepaid Telephone Accounts

To accept calls from an incarcerated individual at this facility, we recommend you create an AdvancePay® prepaid telephone account. Prepaid calling works by placing money on your phone number so that when your incarcerated individual calls you the funds are deducted from the balance on your prepaid account.

Learn more about AdvancePay

Offender Phone DEBIT Accounts

ConnectNetwork PIN Debit (Offender Phone) accounts allow you to make deposits to an offender’s PIN debit phone account.

Learn more about PIN Debit cards

**Please note- fees may apply to all deposit methods. Specific terms are provided when making a deposit.**


All visitors to a Correctional Facility must clear a metal detector. Please be mindful of clothing that may contain metals as it may result in the inability to clear. In the event that a visitor is unable to clear the metal detector, their visit may be denied.

Contraband ~ Criminal Violations

Pursuant to Maryland's Criminal Law Article, Sections 9-410 and 9-412 through 9-417, it is unlawful for a person to possess, deliver, or possess with intent to deliver contraband in a place of confinement. Such items include but are not limited to telecommunication devices, contraband to effect an escape, weapons of any type, alcoholic beverages, controlled dangerous substances, and tobacco.

It is unlawful for a person to deposit or conceal a telecommunication device in or about a place of confinement with the intent that it be obtained by a person detained or confined.

Violators are subject to arrest and will be prosecuted to the fullest extent of the law. Upon conviction, violators are subject to imprisonment from periods of 3 to 10 years, fines of $1,000 to $5,000, or both.

Visiting Hours

Always check the DPSCS home page for additional weather related or visiting hour changes, if any.

Visitors must be registered by 12:30 p.m.

General Population ~ two (2) visits per week:
Friday, Saturday, Sunday
8:30 a.m. - 1:30 p.m.

Administrative Segregation ~ two (2) visits per week:
Friday, Saturday, Sunday
8:30 a.m. - 1:30 p.m.

Disciplinary Segregation ~ one (1) visit per week:
8:30 a.m. - 1:30 p.m.

General Information:

Use of restroom facilities is prohibited during visitation.  If either the inmate or a visitor requires the use of the restroom, the visit will be terminated at that time.  Please keep this in mind when visiting with small children.

A maximum of four (4) visitors (including up to two (2) children under the age of 18) will be permitted to visit an inmate at one time.

Visitors must secure all cell phones, tobacco products and eletronic devices in their vehicle.

Inmates are only permitted one (1) visit per day.

Visitors under the age of 18 must be under adult supervision at all times while on State property to include parking areas.

Visitors 16 and older must be on the inmate's visiting list.

NBCI Information

14100 McMullen Highway, S.W.
Cumberland, Maryland 21502
Go to Map

Phone: (301) 729-7400

Fax: (301) 729-1259

Jeff Nines

Assistant Warden:
Keith Arnold

Chief of Security: 
Ronald Stottler

Security Level:

Year Opened: 2003 as part of WCI; 2008 independent operation

Visitor Dress Code

All visitors, to include children, must dress appropriately for visitation.  All clothing must cover from the neck to the kneecaps.

The following types of clothing are not allowed to be worn:

  • tube tops, tank tops, or halter tops
  • see-through clothing
  • mini-skirts, mini-dresses, shorts, skorts, or culottes (at or above the kneecap)
  • form-fitting clothes such as leotards, spandex, and leggings
  • clothes that expose a person's midriff, side, or back
  • tops or dresses that have revealing necklines and/or excessive splits
  • coats, jackets, shawls and scarves will be placed in an appropriate area.