Accessibility Request

About Remediated Document Requests

Consistent with the Americans with Disabilities Act (ADA) Title II final rule, individuals are entitled to request an accessible version of any electronic document presented on this website.

Please contact [email protected] with the following:

• the name of the document
• the desired file type
• the accommodation needed

The requested file may be provided within a 48 hours. It is possible that some requests may take longer due to the size, complexity, or the graphical nature of the respective document. For additional information, please contact Maryland Digital Accessibility Policy Website with any questions or concerns about this process.

What is a reasonable timeframe?

Agencies should clearly define a reasonable timeframe for remediating an inaccessible document when a constituent requests it. Work with your attorney general to determine the reasonable timeframe. DoIT recommends no more than two weeks. Agencies should make their best effort to meet this timeframe and should communicate with requestors to ensure they know when to expect delivery.