Maryland Correctional Institution - Hagerstown

Inmate Phone & Debit Account Information

ConnectNetwork

ConnectNetwork is GTL’s authorized deposit and account management portal. With several different deposit methods available, ConnectNetwork is the quickest and most convenient option to fund a correctional account.

Learn more about ConnectNetwork

AdvancePay® Prepaid Telephone Accounts

To accept calls from an inmate at this facility, we recommend you create an AdvancePay® prepaid telephone account. Prepaid calling works by placing money on your phone number so that when your inmate calls you the funds are deducted from the balance on your prepaid account.

Learn more about AdvancePay

Offender Phone DEBIT Accounts

ConnectNetwork PIN Debit (Offender Phone) accounts allow you to make deposits to an offender’s PIN debit phone account.

Learn more about PIN Debit cards

**Please note- fees may apply to all deposit methods. Specific terms are provided when making a deposit.**

---

Contraband ~ Criminal Violations

Pursuant to Maryland's Criminal Law Article, Sections 9-410 and 9-412 through 9-417, it is unlawful for a person to possess, deliver, or possess with intent to deliver contraband in a place of confinement. Such items include but are not limited to telecommunication devices, contraband to effect an escape, weapons of any type, alcoholic beverages, controlled dangerous substances, and tobacco.

It is unlawful for a person to deposit or conceal a telecommunication device in or about a place of confinement with the intent that it be obtained by a person detained or confined.

Violators are subject to arrest and will be prosecuted to the fullest extent of the law. Upon conviction, violators are subject to imprisonment from periods of 3 to 10 years, fines of $1,000 to $5,000, or both.

Visiting Hours

Always check the DPSCS home page for additional weather related or visiting hour changes, if any.

General Population:
Saturday and Sunday
8:30 a.m. - 2:30 p.m.
*On major holidays an extra visiting day may be added to either Friday or Monday. Any changes will be announced ahead of time.

Protective Custody
Saturday
4:45 p.m. – 6:45 p.m.
Registration begins at 4:15 PM and ends at 6:15 PM

Administrative and Disciplinary Segregation
Saturday and Sunday
8:30 a.m. - 2:30 p.m.

Registration begins at 8:15 a.m.and ends at 1:45 p.m.

Saturday and Sunday (all housing)

Duration:  1 hour (subject to space availability)

General Information: Use of restroom facilities is prohibited during visitation.  If either the inmate or a visitor requires the use of the restroom, the visit will be terminated at that time.  Please keep this in mind when visiting with small children.

A maximum of three (3) adults and three (3) children shall be permitted to visit at a time.

General population inmates are allowed two (2) visits per week,

Disciplinary Segregation inmates shall receive only one (1) visit per week. 

Odd/even restrictions no longer apply.

Visitors shall remove jewelry, to include tongue, ear, and facial piercings, with the exception of wedding ring sets or medic alert jewelry and store them in the lockers that are provided.