Western Correctional Institution

Incarcerated Individual Phone & Debit Account Information

ConnectNetwork

ConnectNetwork is GTL’s authorized deposit and account management portal. With several different deposit methods available, ConnectNetwork is the quickest and most convenient option to fund a correctional account.

Learn more about ConnectNetwork

AdvancePay® Prepaid Telephone Accounts

To accept calls from an incarcerated individual at this facility, we recommend you create an AdvancePay® prepaid telephone account. Prepaid calling works by placing money on your phone number so that when your incarcerated individual calls you the funds are deducted from the balance on your prepaid account.

Learn more about AdvancePay

Offender Phone DEBIT Accounts

ConnectNetwork PIN Debit (Offender Phone) accounts allow you to make deposits to an offender’s PIN debit phone account.

Learn more about PIN Debit cards

**Please note- fees may apply to all deposit methods. Specific terms are provided when making a deposit.**

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Notice:

All visitors to a Correctional Facility must clear a metal detector. Please be mindful of clothing that may contain metals as it may result in the inability to clear. In the event that a visitor is unable to clear the metal detector, their visit may be denied.

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Contraband ~ Criminal Violations

Pursuant to Maryland's Criminal Law Article, Sections 9-410 and 9-412 through 9-417, it is unlawful for a person to possess, deliver, or possess with intent to deliver contraband in a place of confinement. Such items include but are not limited to telecommunication devices, contraband to effect an escape, weapons of any type, alcoholic beverages, controlled dangerous substances, and tobacco.

It is unlawful for a person to deposit or conceal a telecommunication device in or about a place of confinement with the intent that it be obtained by a person detained or confined.

Violators are subject to arrest and will be prosecuted to the fullest extent of the law. Upon conviction, violators are subject to imprisonment from periods of 3 to 10 years, fines of $1,000 to $5,000, or both.

Visiting Hours

Always check the DPSCS home page for additional weather related or visiting hour changes, if any.

General Population Video Visits are conducted between the hours of 6:00pm and 10:00pm by appointment only and for fifteen-minute time blocks. Monday - Housing Unit #3, Tuesday - Housing Unit #2, Wednesday - Housing Unit #1, Thursday - Housing Unit #4 and Housing Unit #5 General Population and Friday - Protective Custody.

Administrative Segregation Video Visits are conducted between the hours of 8:50am and 1:30pm by appointment only on Monday.

In-person visits are conducted on Saturday and Sunday, and will be conducted on one-hour time frames. In-person visits are conducted every other week.

General Population.

Every Other Saturday
General Population from 8:30am - 11:30am (must register by 8:15 am)
General Population from 12pm - 2:30pm (must register by 1:30 pm)

Every Other Sunday
General Population from 8:30am - 11:30am (must register by 8:15 am)
General Population from 12pm - 2:30pm (must register by 1:30 pm)

Specialized Housing

Every Other Saturday
Administrative Segregation Population from 8:30am - 11:30am (must register by 8:15 am)
Disciplinary Segregation Population 12pm - 2:30pm (must register by 1:30 pm)
Housing Unit #4 workers from 8:30am - 11:30am (must register by 8:15 am) and 12pm - 2:30pm (must register by 1:30 pm)

Every Other Sunday
Protective Custody from 8:30am - 11:30am (registration begins 8:15 am)
Protective Custody from 12pm - 2:30pm (must register by 1:30 pm)

A maximum number of four (4) persons will be allowed to visit an inmate at any one time. The visiting group may include up to three [3] children not to exceed the maximum number of four visitors.

Every attempt will be made to hold visits on Holidays, however, every Holiday will be handled on a case by case basis. Please contact the facility prior to arrival to receive an update on the visitation schedule.