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CarePackageCare Package Services


Access Securepak is the most comprehensive custom care package program in the correctional industry. Access Securepak is a program designed to allow family members, friends, and loved ones to send care packages to the incarcerated individuals. Access Securepak was developed to eliminate contraband and greatly reduce the time and labor required to process packages. 

Ways To Order 

  • Online: 
  • Phone: 1-800-546-6283 
  • Mail: Access Securepak (MD), 10880 Linpage Place, St. Louis, MO 63132

Acceptable Forms of Payment

  • Credit/Debit Cards-VISA, MasterCard, Discover 
  • Prepaid cards that have a verifiable United States address 
  • Cashier's check 
  • Money order 

Access Securepak does  not accept personal checks and will return them to the sender. Credit/debit and prepaid cards will be charged on the day the order is placed. Refunds or credits will be applied to the card used for the order (allow additional time for refunds/ credits on prepaid cards). 

Access Securepak reserves the right to remove one or more items from the order due to insufficient payment. 

Sales Tax 

There is 6% sales tax on hygiene, candy and processing fees. Tax calculation example: $33.52 food total= $33.52 subtotal $48.47 hygiene subtotal x 0.06 tax rate = $2.91 tax total $6.95 processing fee x 0.06 tax rate = $.42 tax = $7.37 total tax $33.52 food total + $48.47 hygiene total + $7.37 processing fees = $89.36 total due 


Access Securepak verifies the incarcerated individual eligibility before shipping packages, if applicable.


Maximum $100 of product per the incarcerated individual per quarter. Multiple packages can be ordered, and we will consolidate orders not to exceed the maximum $100 of product per quarter. 

Catalog Changes 

Every effort has been made to show and describe the merchandise as accurately as possible. Because many manufacturers change an item's design, color, package size and style after our catalog is produced, we reserve the right to discontinue or change product specifications without prior notice. We regret any changes that might occur and will make every effort to minimize these occurrences. Inadvertent errors in product descriptions, pricing and special offers are not binding on Access Securepak, and we may make adjustments at any time. Additionally, many of our food items may contain common allergens such as milk, eggs, wheat and peanuts. Before consuming a food item, please consult the product packaging for specific information on its ingredients. Prices and offers are subject to change and available while supplies last. Always consult the website for the latest updates on this package program. 

Customer Service 

  • 1-800-546-6283 
    • Automated phone systems are available 24 hours a day, seven days a week
    • Live bilingual representatives are available Monday through Friday, 8:30 a.m.-11:59 p.m. EST, and Saturday, 11 a.m.-5 p.m. EST. 


Download the Maryland DPSCS order form by clicking here or send a personalized care package to an the incarcerated individual online by clicking here.